Apr 17, 2012

Loot Rollbacks

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Back in February it was discovered that many players had been taking advantage of an exploit for a few months [1].  Those who use automated scanning scripts unknowingly utilized the glitch because it involved manipulating news feed requests. The exploit allowed anybody to manipulate your own news feed request so it's possible that you did nothing and still got loot item and/or Collectable Stat Cards that you shouldn't have. Zynga is now taking back loot items they determined were not acquired by normal means. Players are getting the account notice popup shown below.
rollback

ACCOUNT NOTICE:
Dear Mafia Wars player,
Due to certain technical errors, your account was incorrectly credited with some items. We have corrected this discrepancy and the wrongly credited items have been removed from your inventory.
Thank you for being a devoted Mafia Wars player.
Sincerely,
The Mafia Wars Team
It appears most players getting this notice are missing Mission and Secret District items. The person whose account this Inventory History run came from still has a Harbinger. Not much more is known but I was told all items are being looked at. It’s possible they all aren’t being removed at the same time.
Removed items 1
Customer Support has posted an update on the situation. It can be found here.
High End Loot Adjustment
Updated 04/17/2012 at 15:12
On April 17th, the Mafia Wars team corrected the amount of high end loot in in the accounts of players who inadvertently received extra loot.

We understand that many players did not know they were receiving additional loot that gave them an unfair advantage in the game.

We apologize that our error added too many valuable loot items to the accounts of players.

While we do not want to punish players, we made the decision to adjust those affected by this error to maintain a level playing field for everyone.

This adjustment has corrected the amount of loot only in the accounts of players affected by the error, making sure that nobody ended up with more than the maximum allowed loot.

We welcome your continued feedback via this survey:

http://goo.gl/i8kKl

- Mafia Wars Team
To take the survey about this incident, go here. Of course those who read this blog already knew about it!
rollback2
Thanks to Suyog Shah for posting the screen shot shown above on the fan page.

63 comments:

  1. Typical. ZYNGA SCREWS UP, WE SUFFER.

    ReplyDelete
  2. Kenny Q.: Regarding to your Stats concern, Due to technical errors at our end, your account was incorrectly credited with some items.
    Kenny Q.:
    Kenny Q.: We have corrected this discrepancy and the wrongly credited items have been removed from your inventory.,
    Suyog: i need to know how n what item removed ?
    Kenny Q.: I see, in order to investigate, could you please send me your MW link?
    Suyog: sure
    Suyog:
    Kenny Q.: Thank you Suyog, I will check it right now, please hold me a moment.
    Suyog: sure take your time
    Kenny Q.: These are the Items that were removed: Assassin's Jacket, Trigger Happy, Shelled Torso, Bearded Dragon and Size Does Matter.
    Suyog: & why these removed ?
    Kenny Q.: The Items that I have mentioned are earned through specific events Suyong and consequently you should have a limited amount of each one and our system detected that you used to have more than the limit that you should.

    ReplyDelete
  3. I lost some serious attack and defence take a look http://prntscr.com/87tsk

    ReplyDelete
  4. Got this message this a.m.; but do not use scripts. Does this mean Zynga took some items or is every user getting the pop-up message whether their items have been clawed back or not????

    ReplyDelete
    Replies
    1. i don't use scripts, it was from fighting in cuba for their special event

      Delete
  5. There error's and we suffer! I am very close to quitting this game!

    ReplyDelete
  6. I lost the gold armor i got by PURCHASING the district again! That is it i'm leaving this game they have F***ED me for the last time.

    ReplyDelete
  7. They rolled me back from having 3 Gold Dust Armours to only 1 now. Two of these were from doing the secret zone, second time paying 35rps. The 3rd one was gifted to me by a Zynga CS Agent, sort of like a carrot and stick scenario. Have complained to CS

    ReplyDelete
  8. I paid 35 RP to repeat El Dorado and earn my gold dust Armor x2, I also paid ALOT of RP to keep fighting the assassin to get my 10x wins.

    I want my RP back if they take my loot.

    ReplyDelete
  9. I feel a Customer Service call coming on! You should have 5 of the 'Shelled Torso' in your inventory and not the 2 that they are rolling people back to.
    http://mafiawars.wikia.com/wiki/Out_Of_Time#Epic_Loot

    ReplyDelete
  10. no one to blame but the cheaters lol its all their fault maybe zynga punish everyone so they would cooperate on reporting the cheaters good work zynga!

    ReplyDelete
    Replies
    1. You're an idiot. DO you understand the definition of cheating?
      1.to defraud; swindle:
      2.to deceive; influence by fraud: H
      3.to elude; deprive of something expected:

      How are people cheating when using a script?

      Delete
    2. coz zynga say so and so do many scripts suk so do people that's use them lol if u not sat there clicking like the rest ov us and u are on a script wile at work doing chores then it is cheating if u cannot see that then shuley something is wrong

      Delete
  11. High End Loot Adjustment
    Updated 04/17/2012 at 15:12
    On April 17th, the Mafia Wars team corrected the amount of high end loot in in the accounts of players who inadvertently received extra loot.

    We understand that many players did not know they were receiving additional loot that gave them an unfair advantage in the game.

    We apologize that our error added too many valuable loot items to the accounts of players.

    While we do not want to punish players, we made the decision to adjust those affected by this error to maintain a level playing field for everyone.

    This adjustment has corrected the amount of loot only in the accounts of players affected by the error, making sure that nobody ended up with more than the maximum allowed loot.

    We welcome your continued feedback via this survey:

    http://goo.gl/i8kKl

    - Mafia Wars Team

    ReplyDelete
  12. I had about 25 Trigger Happys, because they dropped as robbing loot before I did one of the parts of a 'secret district'. I have 8 now. Thanks to zynga for labelling me as an exploiter when I got loot through normal game play. I did nothing wrong.

    ReplyDelete
  13. I have the exact same numbers of items. Did not use scripts to complete missions or special districts. I paid RP to redo the special districts. This explanation falls short for me.

    ReplyDelete
  14. The Items are: Trigger Happy, you had 15 now 8, and Shelled Torso you had 6 and now 2, Assassin's Jacket you had 5 now 1 and Gold Dust Armor you had 2 now 1. Allow me to tell you that these Items were automatically added by the systems due to technical error.

    http://mafiawars.wikia.com/wiki/Out_Of_Time Collect 5 Renaldos from Fights. Collect 5 Shelled Torsos from Fights. Collect 5 Goliath Groupers from Robbing (Cuba). Collect 5 Trigger Happys from Robbing (Cuba)

    http://mafiawars.wikia.com/wiki/Return_To_Cuba Get support from your mafia (5x). (Gift Requests) Loot 8 Trigger Happys from Fights

    Requiescat in Pace Decimus In Progress (5/10) Earned by killing The Assassin 10 times

    Seems like a big F**K you to me, earn some loot then we'll just take it back without warning.

    ReplyDelete
  15. I lost 9 Assassin Jackets (had 10) as well.

    ReplyDelete
  16. I received this notice, never used automated scan scripts (dont get me wrong I use scripts all the time)

    ReplyDelete
  17. I never got in on the script acquisitions but I got this message too. Anyone know what got taken? I feel ripped off here.

    ReplyDelete
    Replies
    1. Even attack points are taken... and not just a little either. I know people that have lost 500 att points, but also people that lost 1200 att!!

      Delete
  18. Thanks for testing your products Zynga..

    It IS a nice bridge!

    ReplyDelete
  19. i lost 8 Assassin jackets and all my brazill ruby distruct tier loot and a 3 from chicago

    this is utta stupid they take our hard earned loot and yet they leave the exploted ones. now they need to give all the samina and energy used to get the items. or give them back

    Stephen

    ReplyDelete
  20. Bottom line Zynga has done this to us before, they have done it to us now and they will continue to do this in the future. I for one have stopped doing any wars after i reach the max loot per day when the last roll back happened. I do not want any chance of loot being taken from me. As for altered gifts being sent... not my freaking problem. I did not alter them or send them. I did not run any scanner program trying to collect said loot either.

    Yet, I got rolled back

    They have been unable to fix my fight list for the past YEAR! But they can roll me back on this.

    They claim that it is to keep a fair playing field, yet as rolled out the VIP module has created a huge un-even playing field. That is ok though.. because it is a Zynga authorized un-even playing field.

    I saw an entire clan shut down and a huge number of individual players leave the game as a result of the VIP program, will be interesting to see how many leave as a result of this.

    ReplyDelete
  21. LOL, received this message on a account I have not logged into in over 6 months. Don't think I ever had these before, sure don't have them now!

    ReplyDelete
  22. They aren't only taking items...
    From some clan members of mine, they took attack points...
    One of them lost 1200 attack points!!!

    If they do that to me, I will quit this game, and will never ever play ANY zynga game EVER again.

    I've been playing mw for 3 years now, but when the day comes that they will screw me over that badly. That's where it ends.

    ReplyDelete
  23. Joaquin C.: You had 10 Assassin's Jacket now you have 1, you had 14 Trigger Happy now you have 8, You had 5 Shelled Torso and now you have 2.

    The problem is i killed 10 times this boss for get 10 jackets and we have to pay for get ammo...this is realy unfair :(

    ReplyDelete
  24. Just cancelled my VIP subscription. Will probably stop playing I've had a gut full of Zyngas ham-fisted approach, their bugs and bullshit. A better explanation from them and a description of what has been taken would have been nice. All I know is I've dropped 649 attack (and I wouldn't know that if it was down to Zynga!)

    ReplyDelete
  25. I can assure you and Zynga I have never used a auto script in my life, I have no idea how they operate or set one up. I have been penalised again by Zynga because of these cheats people use and/or find. As for boss fights I do not do them and for secret district I just managed to complete them let alone get extra loot for my effort. Sorry to disagree but this is not just those who use automated scanning scripts who have been affected. When the war loot got rolled back yes I could see what had happened, I even thought it was war loot again as I have seen double up items for the same war in the pop up. If Zynga for once could be completely open with those affected it would save a lot of people speculation and now as a result of this post suspicion and disrespect.I often have a go at the players who use scanners, now I am made to look like one because of inadequate information being given. Sorry if this offends anyone but it is me who is now under a microscope by my mafia friends.
    KAKAPO

    ReplyDelete
    Replies
    1. You could have clicked on them manually and most know that Zynga will rollback innocents so you shouldn't worry about your street cred. Also others could make posts in your name and when they clicked on them, you got the items. Those who knew what they were doing got tons of items, those who didn't or weren't aware didn't get as many. If you read the post I linked, you wouldn't have all this confusion and neither should your mafia.

      Delete
  26. Seriously.. how big of an idiot do you have to be to play this game? You people obviously love being jerked around! I don't play anymore, but I just checked my inventory and once again they have taken away items I earned legitimately by paying to re-play secret districts. This is the second time now, and guess what? I don't care!!!! Stop playing this idiotic game, people, and you, too, can be happy!

    ReplyDelete
  27. Good bye Zynga, you have zyngaed me for the last time!!!!!!

    ReplyDelete
  28. You could have clicked on the posts manually as well. People who used scanning scripts ended up with more items. As for the character points, you could also get collectable stat cards from the exploit.

    ReplyDelete
    Replies
    1. I did not use news feed scripts, nor did I get ANY collectable card EVER. Still, they took stuff from my account. Zynga sucks.

      Delete
  29. They also took my wafflebots, I only had 3, used one in family property and they took the other 2 back...total crap!

    ReplyDelete
  30. Why would they take $300,000+ from my London bank? I earned that the hard way, by doing jobs and fighting. I WANT MY MONEY BACK!! Now i have to check everything else to see if more stuff is missing.

    ReplyDelete
  31. So those of us who got lot LEGALLY doing the Return to Cuba mission, paying to replay El Dorado and other things get screwed over as well then.

    Ah fuck CS and fuck Zynga to boot. I'm done with this shit.

    ReplyDelete
  32. There is nothing funnier than to see the robots whiners in this game whine and moan because something they "earned" (got by using a script while they went off and did something else) was taken away. This happens over and over and the legitimate people that got burned via the attention brought on by the cheaters drives more people away. It truly won't be long before it's just scripters and their mini-scripter accounts are all that's left. Just look at the DAU. When I retired it was already shockingly down to 1M a day, now it averages less then 500K a day. LOL, you clowns ruined the game are are going to whine all the way down to being the last one standing.

    ReplyDelete
  33. Yet they let the players with 20x harbingers and 20x other 200+ loots play on unscathed.

    Really really stupid zynga. Makes your brand synonymous with the absolute worst of online thieves.

    ReplyDelete
  34. I lost 844 attack points. Cause of their own mistakes! And everytime this happens, its all players fault! Morrons!!!
    Oh, and most of you please, continue to pay $25/month, so to be robbed any time they want, pay for a service, that is broken and that WILL NEVER be repaired, pay to sail on a sunk ship!!! LMAO, now THIS IS your fault

    ReplyDelete
  35. tis the way of zynga, they do not care, if they loose players due to this they do not care. I have atleast one of the inventories they have taken. Don't have redo's if u take away. Will never pay rp's to do a district again. suck me zynga

    ReplyDelete
  36. lmao ppl crying it was a glitch that was started by cheaters yes maney players got cought up without knowing it but thats why their were accounts with over 330,000 deff these items u were only allowed 1 or 2 . im glads they took the items back now the ppl who did not cheat with the glitch can fight again...

    ReplyDelete
    Replies
    1. Agree. I'm tired of the whiners who took advantage of the glitches and got adjusted. By the way I did not receive a feedback from Zynga, because I never took advantage of the "glitches." Take that!

      Delete
    2. the loot was not a glitch started by cheaters. it is from 7 MONTHS ago and was due to poor coding on Zynga's part. IF they wished to punish the players for this, they should have taken action then, not over a half year later.

      Delete
    3. UM, NO!!!! I did NOT get a single illegitimate item. I received the message because Znyga STOLE items that I earned legitimately, by PAYING to complete the secret district additional times.

      Delete
  37. wow i lost about 1000 attack this is bull***

    ReplyDelete
  38. If zynga wants a level playing field then why are they creating a divide between the cc players and the the non cc players

    ReplyDelete
  39. ACCOUNT NOTICE:

    Dear Mafia Wars player,
    Due to certain technical errors, your account was incorrectly credited with some items. We have corrected this discrepancy and the wrongly credited items have been removed from your inventory.
    Thank you for being a devoted Mafia Wars player.

    Sincerely,
    The Mafia Wars Team

    WTF WTF WTF !!!!!
    WHAT DID I RECEIVE IN THE ERROR AND WHAT WAS TAKEN BACK?
    I haven't the Slightest Idea what or where ZYNGA is Going.

    ReplyDelete
  40. Zyngya Is Doing For Good And Correcting Values Of Items In Inventory
    These are in total 161 items
    List of type A items
    Name Mastery Tier Maximum allowed Items
    Assassin's Jacket 1
    Power Rifle 1
    Little Dog 1
    Harbinger 1
    Cigar Box 1
    Trigger Happy 8
    Shelled Torso 2
    Sleet 2
    Many More For Credit Players Too For Equality

    ReplyDelete
  41. I was away from the game for 7 months and never participated in anything like this and I got the message. I'm not even sure what I lost so I sent a message to them to ask. I did notice that many people I was fighting though had way up in the 300,000 defense and just thought it was loot gained while I was away.

    ReplyDelete
  42. Stop rolling people back and just delete their accounts.

    ReplyDelete
  43. Not only have they taken items but they have been gradually leeching Reward Points from my account in the month of March...@150 to be exact. And yet,they don't seem the slightest bit concerned about returning items that they took back.

    I've had it with Zynga...this is the last time!

    ReplyDelete
  44. Why the long delay? This exploit took place quite some time ago. Were they waiting until after the VIP program was implemented, perhaps?

    ReplyDelete
  45. these cheaters complains coz they were busted lol you already benefited from this so stop complaining its about time zynga correct their error

    ReplyDelete
  46. I think this is another excuse to bump peoples accounts back down so we have to build them up again! I was on holidy for 3 months came back and had been pushed down 60 att/def and all my 35rp items where invalid Mw is leading down a dark road now...Zinga are the fraudsters!!...:(

    ReplyDelete
  47. Trolling? What is That? Ok m8 dont need to be a douchbag!..:(

    ReplyDelete
  48. cool, goo dnews :)

    ReplyDelete
  49. A Lot of people are missing a HUGE point here. Zynga never said it was rolled back because of using wall scanning scripts MWLL did. Anyone who clicked on a doctored link on their wall knowingly or UnKnowingly used the exploit....This has NOTHING to do with using a wall scanner script. Spocks Gift Blaster uses a similar technique - E.G. You can send gifts to friends that Zynga do not allow you to through the game - London Build Parts is one example of this. Only difference between the two code exploits is one hits your wall the other hits you ZMC

    ReplyDelete
    Replies
    1. The reason I pointed out automated scanning scripts is because they click on requests as soon as they hit walls. The requests were only good for 20 clicks. If players using the exploit posted them to their wall, the scanning scripts picked them up. The ones using the scripts would know they got the items unless they checked the logs. That was only to explain why ones who claim they didn't use the exploit actually did. It wasn't a diss on any type of script. People could also make requests for any player and bounce 20 items on to them. We saw this happen with a clan who got reported for having loot items they shouldn't. That could only be done manually with links. Zynga rolled back the loot because people shouldn't have had it (minus their errors). I never said it was because of scripts. Scripts only gained some people the loot they shouldn't have.

      Delete
  50. Dear Mafia Wars player,
    During a regular maintenance some items were inadvertently removed from your account. We have ensured that these items have been credited back to your account.
    In addition, 10RP has been added to your account for the inconvenience caused.
    Sincerely,
    The Mafia Wars Team

    ReplyDelete
  51. Zynga you sure know how to pizz people off ! I don't cheat or use any scripts to do jobs or collect loot, etc. I have paid bid $$$ to have a strong account and have bought tons of loot so my weapons att/def is strong. Since I only play maybe 1-2 hours a day, I have no idea how much you rolled me back for sure. My guess is over 1000 on weapons attack maybe a few hundred defense. I did the secret district twice and used my RP's to buy energy. So who is at fault here !! I also show I do not have a Assassin's Jacket in my inventory. So what did you take all of them from me WTF !! This is absolute BS that you take these items when the error was all in your court. I want a credit for all the RP's I wasted to do the secret mission twice. Also, want my Assassin's Jacket back you azzholes !!

    ReplyDelete

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