Daily links, Stranger's Swag items, 2X Property Builds, Arena Happy Hours, Facebook/Mafia Wars outages and other random recurring events will only be posted on our fan page and not repeated on this site.
Nov 29, 2010
Game Errors and Customer Service
It's been 10 days since I wrote about the annoying 2X Mastery Boost error that we all get when trying to accept 2X Mastery Boosts (1).
Since this has been broken for so long, I'm not sure why we still get the annoying option to send them to our mafia while doing jobs. It's bad enough we have to deal with Secret Stash, Mystery bags and all the other pop-ups that disrupt the flow when doing jobs. This is one that should be eliminated until they can fix the problem.
If you are really irritated that you can't accept your 2X Mastery Boosts, here is a work around discovered by one of my mafia members. Lamar has some free time on his hands so he contacted Customer Support to launch a complaint. It's a little known secret that if you have good complaining skills and your Customer Support agent is in a giving mood that you can get compensated with all kinds of stuff. Lamar was able to talk his Customer Support agent into giving him 70 2X Mastery Boosts!
If you ever wondered what goes on behind the scenes when Customer Support is doing something to your account, he is an image Lamar was able to capture during the time that the 2X Mastery Boosts were being credited to his account.
Remember the Portable Road Block that had everybody wondering what in the heck it was?(1) Turns out these were added by a Customer Support agent to my mafia members account.
Kassem was annoyed because some jackass in his mafia had sent him 5,000 Road Blocks and he decided to complaint about it. He was given 50 Portable Road Blocks for his troubles.
I'm all in favor for being compensated when there is a problem. Because the 2X Mastery Boost is an error common to all players, I think every account should be compensated and we shouldn't have to ask for it. Those who take the extra time to complain when they have an issue should be creative as you never know what you could get. There are many players out there who get energy refills, stamina refills and Reward Points because they report their issues.